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Concerned about a child

Making a request for support

Whether you work in the statutory, private, voluntary or independent sector in Surrey and provide services for, or come into contact with, children and young people, you have an important role to play in keeping them safe. This includes volunteers who provide support and services to children.

The Surrey Children’s Single Point of Access (C-SPA) is the umbrella term for the front door to support, information and advice for residents, families and those who work with Surrey Children. This replaces the Surrey Multi Agency Safeguarding Hub (MASH). The C-SPA is the conduit for access to services at levels 3 and 4 of  SSCP Effective Family Resilience May 2023 , it also provides direct information, advice and guidance to residents and people who work with children in Surrey about where and how to find the appropriate support for families. We are committed to children and their families receiving the right help at the right time and our C-SPA will better enable us to fulfil this commitment.

The way to contact the C-SPA has not changed.

Phone: 0300 470 9100 (Monday – Friday 9am – 5pm)
Out of hours phone: 01483 517898 to speak to our emergency duty team.

Please complete a  EFR Request for Support Form (this replaces the Multi-agency referral form (MARF)